Privacy policy


What is a Privacy Notice?

Under the General Data Protection Regulations you are entitled to understand exactly how your personal information will be obtained, used, disclosed and managed.

How will we use your data?

At Matt Rowland Solicitors, we take your privacy extremely seriously and as a client you can be assured that we will only ever use your personal information for the purpose of provided the legal services that you have instructed us to provide. We may use your data for related purposes including :

  • Updating and enhancing client records;
  • Analysis to help us improve our practice;
  • Statutory Returns and compliance with professional obligations and regulatory requirements.

It is likely we will also need to use your data and exchange that information with third parties in the natural process of progressing your case. We will only disclose your personal information when it is necessary to do so.

How long do we store your information?

We will only ever store your information for as long as is reasonably required to conclude your case and thereafter to comply with professional and regulatory requirements. In the vast majority of cases there will be no need to store your information beyond the 6 year period following conclusion of your claim. In case of children the 6 years will run from their 18th birthday. We will only retain your contact data longer if you chose to agree and this will only be so that we can let you know of any new products or services that we may offer in the future.

What rights do you have?

Under the General Data Protection Regulation (GDPR Regulations), you have a number of important rights regarding your personal information. In summary these rights are as follows and include the right to:

  • Request access to personal information;

  • Request inaccurate information to be reviewed and corrected;

  • Request a restriction to the processing of personal information;

  • Request personal information held by the Chambers to be erased in certain circumstances;

  • Request a copy of the personal information that has been provided to us;

Object to the processing of personal information or the continued processing of personal information;

and Request not to be subject to automated decision making which produces legal effects that concern or affect you in a significantly similar way

Further information regarding the rights under the General Data Protection Regulation can be found by visiting These rights are subject to the conditions and restrictions set out in the General Data Protection Regulation and the Data Protection Act 2018.

How secure is your information?

We take the security of your information very seriously and we have ensured that appropriate measures and safeguards are in place to provide unauthorised access to your information.

What should you do if you are not happy?

In the first instance we would ask that you contact our Compliance Officer by e-mail at setting out any issues that you may have. It would be helpful if you could include Data Protection Issue within the subject matter.

We will aim to respond with 28 days of receiving your reply. Please try to provide us with some identification documentation ( Address ID and/or Photo ID) when sending your query. We may need to delay responding in the event satisfactory ID is not received.

If you remain dissatisfied you are also able to complain directly to the Information Commissioners Office by visiting or by calling them on 0303 123 1113


How do I make a personal injury claim?

No matter what injury you have sustained, Matt Rowland solicitors are here for you. You can either start your claim straight away, or contact us to discuss the events of the incident.

Contact us

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